Calgary Health Region, AB
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Crisis and Emergency

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Refers to all programs that provide immediate assistance for people who are currently experiencing severe emotional distress; for any situation that is life-threatening, or poses harm to someone; or unable to cope with a problem that demands immediate attention. Crisis services help deal with the immediate crisis, and restore people back to their original (higher) level of function so that they can identify and deal with their problems.

You may also be interested in the following subheadings:

1. Child Welfare including Children's Aid Society (CAS)

The child welfare / child protection system is a group of services that promote the well-being of children by protecting children from abuse or neglect, ensuring they are safe, and strengthening families so that they can successfully care for their children.

Publicly Funded / Free Services

1240 Kensington Road NW, Calgary, AB, T2N 3P7 Map
403-297-6100
Area Served: Calgary Health Region
All ages
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3506 University Street, Montreal, QC, H3A 2A7 Map
Area Served: Canada
All ages
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223 Main Street, Ottawa, ON, K1S 1C4 Map
613-327-4317
Area Served: Canada
All ages
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2. Crisis Lines including Telephone, Online and Chat

Is someone in a crisis? Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community. 

Publicly Funded / Free Services

910 7th Avenue S.W., Calgary, AB, T2P 3N8 Map
403-237-5888
Area Served: Calgary Health Region
All ages
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1010 8th Avenue SW, Calgary, AB, T2P 1J2 Map
403-266-1601
Area Served: Calgary Health Region
All ages
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Edmonton, AB Map
780-429-0230
Area Served: Alberta
All ages
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Canada
1-877-303-2642
Area Served: Alberta
All ages
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10010 105 Street, Edmonton, AB, T5J 1C4 Map
780-414-6300
Area Served: Alberta
All ages
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Edmonton, AB Map
780-424-5875
Area Served: Alberta
All ages
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439 University Ave., Toronto, ON, M5G 1Y8 Map
437-317-4488
Area Served: Canada
All ages
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ON, Canada
1-855-242-3310
Area Served: Canada
All ages
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439 University Avenue, Toronto, ON, M5G 1Y8 Map
416-586-5437
Area Served: Canada
5 - 20 years
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Victoria, BC Map
Area Served: Canada
Up to 30 years
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3. Walk-In Counselling

Looking for an appointment the same day, or within a few days? Walk-in counselling clinics provide counseling services, without a need to book a long time in advance. They can be helpful for many issues such as family conflict, stress, grief, depression, anxiety, relationship issues, separation, divroce or abuse. Most of the time, no appointment is required, though some clinics may require you to call ahead the same day to book appointments for that day. 

Publicly Funded / Free Services

Canada
Area Served: Alberta
All ages
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10010 105 Street, Edmonton, AB, T5J 1C4 Map
780-414-6300
Area Served: Alberta
All ages
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4. Hospital Emergency Department

Is there an emergency such as medical or mental health emergency? If less intense options (e.g. calling a crisis line) are not possible or haven't helped, then it may be helpful to visit the local hospital Emergency Department. Typical mental health emergencies include:

* thoughts of suicide to the point where the person requires emergency help to keep them from ending their life; 

* manic episode or psychosis where a person is behaving in an irrational way with inability to function. 

 

Publicly Funded / Free Services

1403 29 Street NW, Calgary, AB, T2N 2T9 Map
403-944-1110
Area Served: Calgary Health Region
16 years and up
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2888 Shaganappi Trail NW, Calgary, AB, T3B 6A8 Map
403-955-8818
Area Served: Alberta
Up to 18 years
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5. Emergency Shelter and Housing

There are various shelters that people can use when they have no place to go.

 

Emergency shelters are places for people to live temporarily when they don't have a place to stay. Emergency shelters (such as women's shelters) are primarily meant for those fleeing an abusive relationship, sexual abuse or domestic violence. Some shelters limit their clientele by gender or age.

 

Homeless shelters are temporary places to stay, usually meant for homeless people. Usually located in downtown areas, they are similar to emergency shelters. The main difference is that homeless shelters are usually open to anyone, without regard to the reason for need. Some shelters limit their clientele by gender or age.

Publicly Funded / Free Services

Morinville, AB, T8R 1S1 Map
587-879-6125
Area Served: Alberta
All ages
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6. Women's Shelters

Women's shelters are places where women (and their children) can go to stay, and are typically for women fleeing domestic violence from their partners or spouses. Women's shelters offer safe, temporary housing and usually other services to enable a return to independent living such as counselling and referrals to community resources.

Publicly Funded / Free Services

320, 10310 Jasper Avenue, Edmonton, ON, T5J 2W4 Map
780-456-7000
Area Served: Alberta
18 years and up
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Edmonton, AB Map
780-424-5875
Area Served: Alberta
All ages
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ON, Canada
613-680-5119
Area Served: Canada
All ages
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Resource Lists by Other Organizations
Catchment: Calgary Health Region
CMHA Calgary provides a list of where to find help in Calgary, AB.
Posted: Mar 18, 2018
Language: EN
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