Crisis and Emergency
Refers to all programs that provide immediate assistance for people who are currently experiencing severe emotional distress; for any situation that is life-threatening, or poses harm to someone; or unable to cope with a problem that demands immediate attention. Crisis services help deal with the immediate crisis, and restore people back to their original (higher) level of function so that they can identify and deal with their problems.
1. Pandemic (e.g. COVID/Coronavirus), Disasters and Related Emergencies
Pandemics, disasters (e.g. hurricanes, flooding, earthquakes) and related emergencies cause incredible mental health stress.
This section lists MENTAL HEALTH organizations and services which have special services for times of pandemics, disasters and related emergencies.
This is NOT a comprehensive listing of all the other types of organizations and services that might be found elsewhere during a disaster, e.g. Red Cross, WHO, etc., but is more focused on mental health services.
Publicly Funded / Free Services
ParaMed brings the comfort and support you need at home with the right customized plan to preserve your loved ones independence and safety to help them live better.
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
Our Incident Management System team continues to meet daily to direct a strategic response to manage the threat of COVID-19 and our team of infection prevention experts has been instrumental in limiting the number and extent of outbreaks in Extendicare homes. 3000 Steeles Avenue East, Markham, ON, L3R 4T9 Map
1-800-465-5054
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All ages
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Kaleidoscope’s primary goal is to provide a safe, confidential, stigma-free environment for all individuals who identify with having with lived experience of ...
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
Kaleidoscope's support groups are all offered virtually over Zoom. BC, Canada
Area Served: British Columbia
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All ages
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A online directory of qualified therapists in who offer Reduced Rate and Sliding Scale services in Canada. Serving Vancouver, Calgary, Edmonton, Toronto, Montreal, Ottawa, Winnipeg, and beyond.
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
Counsellors and Therapists are available if you are looking for some support with feelings of isolation, loss, strained relationships, work challenges, addictions, or anything else. Please reach out if you need someone to talk to. ON, Canada
Area Served: Canada
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All ages
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We provide services to help clients who suffer from mental health and/or addiction issues
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
We offer free first session, 30% discount and virtual sessions and free virtual workshops 1396 Don Mills Rd., Toronto, ON, M3B 3N1 Map
647-832-0022
Area Served: Canada
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All ages
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Private Practice Professionals and Commercial Businesses
The Spaces Between Counselling
BC, Canada
Area Served: Fraser
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19 years and up
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2. Child Welfare including Children's Aid Society (CAS)
The child welfare / child protection system is a group of services that promote the well-being of children by protecting children from abuse or neglect, ensuring they are safe, and strengthening families so that they can successfully care for their children.
Publicly Funded / Free Services
Our Government offers mental health support programs to children and teenagers who experience feelings of frustration and isolation in their lives, regardless ...
BC, Canada
1-800-661-8773 (Toll Free)
Area Served: British Columbia
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12 - 21 years
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Prevents child abuse and promotes healthy parent-child relationships by supporting parenting, families, and communities, by providing support and information ...
5623 Imperial Street, Burnaby, BC, V5J 1G1 Map
604-669-1616
Area Served: British Columbia
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All ages
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The Representative for Children and Youth supports children, youth and families who need help in dealing with the child welfare system and advocates for ...
546 Yates Street, Victoria, BC, V8W 1K8 Map
250-356-6710 x18004763933
Area Served: British Columbia
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Up to 19 years
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The Canadian Child Welfare Research Portal (CWRP) provides access to up-to-date research on Canadian child welfare programs and policies. The Portal is a ...
3506 University Street, Montreal, QC, H3A 2A7 Map
Area Served: Canada
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All ages
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Youth in Care Canada is a national, charitable organization driven by youth and alumni from child welfare authorities across Canada. YICC exists to voice the ...
223 Main Street, Ottawa, ON, K1S 1C4 Map
613-327-4317
Area Served: Canada
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All ages
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3. Crisis Lines including Telephone, Online and Chat
Is someone in a crisis? Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community.
Publicly Funded / Free Services
Our Government offers mental health support programs to children and teenagers who experience feelings of frustration and isolation in their lives, regardless ...
BC, Canada
1-800-661-8773 (Toll Free)
Area Served: British Columbia
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12 - 21 years
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The Crisis Intervention and Suicide Prevention Centre of BC (Crisis Centre) is a non-profit, volunteer organization committed to helping people help themselves ...
BC, Canada
1-800-784-2433 (Crisis Line)
Area Served: British Columbia
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All ages
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The Distress Line provides confidential, non-judgmental, free emotional support 24 hours a day, 7 days a week for people experiencing feelings of distress or ...
763 East Broadway, Vancouver, BC, V5T 1X8 Map
1-866-661-3311
Area Served: British Columbia
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All ages
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Crisis Services Canada evolved out of the Canadian Distress Line Network – a national network of existing distress, crisis and suicide prevention line ...
439 University Ave., Toronto, ON, M5G 1Y8 Map
1-833-456-4566 (Crisis Line)
Area Served: Canada
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All ages
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If you are FEELING SAD or DISTRESSED and want to talk, support is a phone call away.
Service is available in Cree, Ojibway, Inuktitut, English and French. ...
ON, Canada
1-855-242-3310
Area Served: Canada
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All ages
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Kids Help Phone is Canada’s only bilingual phone and on-line counselling service for youth. It’s free, anonymous and confidential. Professional ...
439 University Avenue, Toronto, ON, M5G 1Y8 Map
416-586-5437
Area Served: Canada
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5 - 20 years
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Youthspace.ca offers emotional support and crisis intervention to youth in Canada under 30yrs. Our highly-trained volunteers are online every night (6 PM to ...
Victoria, BC Map
Area Served: Canada
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Up to 30 years
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4. Walk-In Counselling
Looking for an appointment the same day, or within a few days? Walk-in counselling clinics provide counseling services, without a need to book a long time in advance. They can be helpful for many issues such as family conflict, stress, grief, depression, anxiety, relationship issues, separation, divroce or abuse. Most of the time, no appointment is required, though some clinics may require you to call ahead the same day to book appointments for that day.
Publicly Funded / Free Services
We provide services to help clients who suffer from mental health and/or addiction issues
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
We offer free first session, 30% discount and virtual sessions and free virtual workshops 1396 Don Mills Rd., Toronto, ON, M3B 3N1 Map
647-832-0022
Area Served: Canada
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All ages
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5. Hospital Emergency Department
Is there an emergency such as medical or mental health emergency? If less intense options (e.g. calling a crisis line) are not possible or haven't helped, then it may be helpful to visit the local hospital Emergency Department. Typical mental health emergencies include:
* thoughts of suicide to the point where the person requires emergency help to keep them from ending their life;
* manic episode or psychosis where a person is behaving in an irrational way with inability to function.
Suggest a resource
6. Emergency Shelter and Housing
There are various shelters that people can use when they have no place to go.
Emergency shelters are places for people to live temporarily when they don't have a place to stay. Emergency shelters (such as women's shelters) are primarily meant for those fleeing an abusive relationship, sexual abuse or domestic violence. Some shelters limit their clientele by gender or age.
Homeless shelters are temporary places to stay, usually meant for homeless people. Usually located in downtown areas, they are similar to emergency shelters. The main difference is that homeless shelters are usually open to anyone, without regard to the reason for need. Some shelters limit their clientele by gender or age.
Suggest a resource
7. Women's Shelters
Women's shelters are places where women (and their children) can go to stay, and are typically for women fleeing domestic violence from their partners or spouses. Women's shelters offer safe, temporary housing and usually other services to enable a return to independent living such as counselling and referrals to community resources.
Publicly Funded / Free Services
BCSTH is a non-profit association of Transition, Second and Third Stage Houses, Safe Homes, Children Who Witness Abuse Programs and other groups which serve ...
119 West Pender Street, Vancouver, ON, V6B 1S5 Map
604-669-6943
Area Served: British Columbia
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18 years and up
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"We are a unified voice collaborating, educating and innovating for systemic change that ends violence against women making Canada a model for safety in ...
ON, Canada
613-680-5119
Area Served: Canada
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All ages
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