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Crisis Lines including Telephone, Online and Chat

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Are you in a crisis? Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community. 

Publicly Funded / Free Services

Toronto, ON, M5C 2J4 Map
416-408-4357
Area Served: Toronto
All ages
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100 Charles Street East, Toronto, ON, M4Y 1V3 Map
416-929-5200 x4169299897
Area Served: Toronto
16 years and up
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Toronto Po C, ON, M6J 3M9 Map
416-533-9372
Area Served: Toronto
All ages
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Toronto, ON, M5T 2T2 Map
416-597-1171
Area Served: Toronto
All ages
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Kingston, ON Map
613-544-1771
Area Served: Central East
All ages
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Ottawa, ON, K1Y 4J6 Map
613-238-3311
Area Served: Ottawa-Carleton
16 years and up
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Ottawa, ON, K1N 9P4
613-562-2334
Area Served: Ottawa-Carleton
16 years and up
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Ottawa, ON, K1S 5B4
613-234-2266
Area Served: Ottawa-Carleton
All ages
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Ottawa, ON, K1L 8E3 Map
613-741-6433 x18005679699
Area Served: Ottawa-Carleton
All ages
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ON, Canada
All ages
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580 Spence Avenue, Hawkesbury, ON, K6A 0B4 Map
1-844-304-1414 (Toll Free)
12 years and up
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ON, Canada
1-866-996-0991 (Crisis Line)
All ages
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173 Old Highway 17, Plantagenet, ON, K0B 1L0 Map
613-673-5148
All ages
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84 Isabella Street, Pembroke, ON, K8A 5S5 Map
613-735-2116
Area Served: Renfrew County
All ages
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Pembroke, ON, K8A 6Y6 Map
1-800-663-3060
Area Served: Renfrew County
All ages
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1180 Lansdowne, Hawkesbury, ON, K6A 1J1 Map
613-632-1591
All ages
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607 St. Lawrence Street, Winchester, ON, K0C 2K0 Map
613-774-2838
16 years and up
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Cornwall, ON, K6H 5V3 Map
1-800-461-8192 x18004830174
18 years and up
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ON, Canada
Area Served: Thunder Bay District
16 years and up
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15 & 21 Bradford Street, Barrie, ON, L4N 1W2 Map
705-726-5033
Area Served: Simcoe County
12 years and up
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15 & 21 Bradford St, Barrie, ON, L4N 1W2 Map
1-705-728-5044
Area Served: Simcoe County
12 years and up
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34 Simcoe Street, Barrie, ON, L4N 6T4 Map
1-888-893-8333 (Toll Free)
Area Served: Simcoe County
Up to 18 years
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ON, Canada
1-800-265-2511 (Toll Free)
Area Served: Simcoe County
All ages
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Alliston, ON Map
705-435-9400
Area Served: Simcoe County
All ages
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169 Mississauga Street West, Orillia, ON Map
705-327-9122 x70532522013536
Area Served: Simcoe County
16 years and up
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ON, Canada
705-327-2383
Area Served: Simcoe County
All ages
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1091 Gorham St, Newmarket, ON, L3Y 8X7 Map
905-853-8477
Area Served: Simcoe County
All ages
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39 High Street, Barrie, ON, L4N 1W2 Map
1-888-893-8333
Area Served: Simcoe County
All ages
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34 Simcoe St, Barrie, ON, L4N 6T4 Map
705-728-5044
Area Served: Simcoe County
Up to 17 years
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109-343 Richmond Street, London, ON, N6A 3C2 Map
519-438-0068
Area Served: Middlesex County
All ages
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520 Hamilton Road, London, ON, N5Z 1S4 Map
519-432-2623
Area Served: Middlesex County
12 - 18 years
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ON, Canada
Area Served: Middlesex County
16 years and up
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306 Brock, Whitby, ON, L1N 4H7 Map
905-430-2522
Area Served: Durham Region
All ages
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306 Brock, Whitby, ON, L1N 4H7 Map
1-855-877-7433 (Toll Free)
Area Served: Durham Region
All ages
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8 King St.E, Oshawa, ON, L1H 8T2
905-444-9672
Area Served: Durham Region
16 years and up
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20 Sunray Street, Whitby, ON, L1N 8Y3 Map
905-668-2411
Up to 12 years
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20 Woodward Crescent, Ajax, ON, L1S 5T5
289-482-0484
Area Served: Durham Region
Up to 29 years
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111 Elm Street, ON, P3C 1T3 Map
705-675-7252
Area Served: Sudbury District
16 years and up
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Sudbury, ON, P3E 4P2
705-670-2517
Area Served: Sudbury District
16 years and up
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41 Ramsey Lake Road, Sudbury, ON, P3E 5J1 Map
705-675-4760
Area Served: Sudbury District
All ages
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36 Elgin Street, Sudbury, ON, P3C 5B4 Map
705-222-6472
Area Served: Sudbury District
16 years and up
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ON, Canada
1-866-856-9276 (Toll Free)
Area Served: Sudbury District
16 years and up
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St. Thomas, ON
519-633-0155
Area Served: Elgin County
All ages
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49 Pine Street, Bracebridge, ON, P1L 1K8 Map
705-645-4426
Area Served: Lambton County
All ages
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Windsor, ON, N8Y 4R5 Map
519-256-5000 (Crisis Line)
Area Served: Essex County
All ages
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1770 Langlois Ave, Windsor, ON, N8X 4M5 Map
519-253-3100
Area Served: Essex County
All ages
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Oakville, ON Map
905-849-4541 (Crisis Line)
All ages
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471 Pearl Street, Burlington, ON, L7R 4M4 Map
905-634-2347
Up to 18 years
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ON, Canada
905-878-9785 (Crisis Line)
Up to 18 years
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1515 Rebecca St., Oakville, ON, L6L 5G8 Map
905-825-3622
16 years and up
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Halton Region, ON Map
1-877-825-9011
16 years and up
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7700 Hurontario Street, Brampton, ON, L6Y 4M3 Map
905-451-2123
All ages
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85A Aventura Court, Mississauga, ON, L5T 2Y6 Map
905-795-3500
Up to 25 years
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20 Bredin Parkway, Orangeville, ON, L9W 4Z9 Map
519-941-4357 x9055844357
16 years and up
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400 Queen St. S, Kitchener, ON, N2G 1W7 Map
519-743-6333
All ages
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67 King St East, Kitchener, ON, N2G 2K4 Map
519-744-7645
All ages
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ON, Canada
519-821-3582
All ages
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151 Frederick St., Kitchener, ON, N2H 2M2 Map
519-571-0121
12 years and up
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Cambridge, ON, N3H 5C6 Map
519-658-5455 (Crisis Line)
All ages
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700 Heritage Drive, Kitchener, ON, N2A 3N9 Map
519-741-9184
All ages
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Guelph, ON, N1H 6N1 Map
1-877-822-0140 (Toll Free)
Area Served: Dufferin County
All ages
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655 Riddell Road, Orangeville, ON, L9W 4Z5 Map
519-941-1530
Area Served: Dufferin County
All ages
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295 Broadway, Orangeville, ON, L9W 1L2 Map
519-938-8776 x18669388776
Area Served: Dufferin County
All ages
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147 Wyndham St. N, Guelph, ON, N1H 4E9 Map
519-836-6220 x18882552642
Area Served: Wellington County
All ages
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ON, Canada
1-855-310-2673
All ages
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10121 Yonge Street, Richmond Hill, ON, L4C 1T7 Map
905-780-0491
16 years and up
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240 Edward Street, Aurora, ON, L4G 3S9 Map
905-898-6455
16 years and up
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101 Nanticoke Creek Parkway, Townsend, ON, N0A 1S0 Map
519-587-2441 x18002658087
All ages
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61 Queen Street, Sioux Lookout, ON, P8T 1B8 Map
807-737-1802
Area Served: Kenora District
All ages
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195 East Main Street, Welland, ON, L3B 3W7 Map
905-688-3711
All ages
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48 Burgar Street, Welland, ON, L3B 2S8 Map
905-735-9934
12 years and up
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ON, Canada
1-866-550-5205
16 years and up
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3340 Schmon Parkway, Thorold, ON, L2V 4Y6 Map
905-688-6850
Up to 18 years
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110 James Street, 3rd Floor, St. Catharines, ON, L2R 7E8 Map
905-688-4111 x5084
All ages
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552 Princess Street, Kingston, ON, K7L 1C7 Map
613-544-1356
All ages
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98 Pottawatomi Avenue, Wikwemikong, ON, P0P 2J0 Map
705-859-2100
Area Served: Manitoulin District
All ages
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80 Grand Avenue W, Chatham, ON, N7M 5L9 Map
1-519-352-6400
All ages
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361 McIntyre Street East, North Bay, ON, P1B 1C9 Map
705-472-6515
Area Served: Nipissing District
All ages
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North Bay, ON, P1B 8K6 Map
705-472-6204
Area Served: Nipissing District
12 years and up
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119 Pine St. South, Timmins, ON, P4N 2K3 Map
705-268-9033 x18004611293
Area Served: Cochrane District
All ages
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1781 Chiefswood Road, Ohsweken, ON, N0A 1M0 Map
519-445-4324
Area Served: Brant County
All ages
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59 North Park Street, Brantford, ON, N3R 4J8 Map
519-752-4357 x5197521005
Area Served: Brant County
All ages
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Toronto, ON, M5T 2W2 Map
416-863-0511
Area Served: Ontario
All ages
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ON, Canada
1-866-531-2600
Area Served: Ontario
All ages
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700 Lawrence Avenue West, Toronto, ON, M6A 3B4 Map
416-486-2242
Area Served: Ontario
All ages
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Toronto, ON, M5G 2P6
1-877-336-2433
Area Served: Ontario
16 years and up
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ON, Canada
1-866-925-5454
Area Served: Ontario
16 - 30 years
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66 Slater Suite, Ottawa, ON, K1P 5H1
Area Served: Ontario
All ages
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555 University Avenue, Toronto, ON, M5G 1X8 Map
1-800-268-9017
Area Served: Ontario
All ages
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Canada
Area Served: Canada
All ages
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ON, Canada
1-855-242-3310
Area Served: Canada
All ages
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439 University Avenue, Toronto, ON, M5G 1Y8 Map
416-586-5437
Area Served: Canada
5 - 20 years
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Victoria, BC Map
Area Served: Canada
Up to 30 years
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439 University Ave., Toronto, ON, M5G 1Y8 Map
1-833-456-4566 (Crisis Line)
Area Served: Canada
All ages
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Private Practice Professionals and Commercial Businesses

250 Bloor Street East, Toronto, ON, M4W 1E6
519-902-8322
Area Served: Toronto
All ages
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Intersections Therapy Collective
436 MacLaren Street, Ottawa, ON, K2P 0M8 Map
613-699-2764
Area Served: Ottawa-Carleton
Accepting patients: Yes
16 years and up
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LillyB Counselling
14107 Belmont, Belmont, ON Map
226-377-6071
Area Served: Elgin County
13 years and up
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744 Ouellette Avenue, Windsor, ON, N9A 1E1 Map
519-973-4435
Area Served: Essex County
16 years and up
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Transformation Counselling
22 King St, Guelph, ON, N2J 1N8 Map
519-954-4900
Accepting patients: Yes
18 years and up
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144 Thorold Road, Welland, ON, L3C 3V4 Map
289-228-7457
All ages
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Something missing from our directory? Help your community by suggesting a resource!
Can't find what you were looking for? Contact an information and referral service.
Resource Lists by Other Organizations
Catchment: LHIN Champlain
“Red Flags” is a Quick Reference Guide for Early Years professionals.Red Flags outlines a range of functional indicators or domains commonly used to monitor healthy child development, as well as potential problem areas for child development. It is intended to assist in the determination of when and where to refer for additional advice, formal assessment and/or treatment.
Posted: Sep 28, 2015
Language: EN
Catchment: LHIN Champlain
"From Rollercoaster to Recovery" is a detailed guide for families and individuals on how to navigate the addictions and mental health system in the Champlain LHIN.
Posted: May 2, 2013
Language: EN,FR
Ottawa Public Health (OPH)
Catchment: LHIN Champlain
List of mental health resources and supports located throughout the Ottawa area (Champlain LHIN).
Posted: Aug 16, 2017
Language: EN,FR
Community Resource Connections of Toronto (CRCT)
Catchment: Toronto
Finding mental health services can be complicated, especially for newcomers. This guide for newcomers helps with navigating and finding mental health services in Toronto.
Posted: Jun 21, 2015
Language: EN
Catchment: Central West
A directory of resources, organizations and services in Waterloo Region, Wellington County, and Dufferin County.
Posted: Jul 19, 2012
Language: EN
Ottawa Public Health (OPH)
Catchment: Ottawa-Carleton
The Resource Guide – Greater Ottawa Area [PDF 11.8 MB] reflects mental health resources and supports located throughout the Ottawa area (Champlain LHIN). This guide is not an exhaustive list of all supportive services, but rather a starting point – feel free to explore how these resources could assist you (the caregiver) or the person you care for (child, youth, adult, older adult) on the journey to recovery.
Posted: Sep 22, 2016
Language: EN,FR
Catchment: Ottawa-Carleton
Concise list of mental health and addictions services in Ottawa area.
Posted: Dec 10, 2018
Language: EN,FR
LigneSanteChamplain.ca
Catchment: Ottawa-Carleton
Posted: Jul 4, 2014
Language: EN,FR
Children's Hospital of Eastern Ontario (CHEO)
Catchment: Ottawa-Carleton
A map of child/youth mental health services in Ottawa, Ontario, Canada. If printed out, it is meant to be printed out on legal size and poster size, and posted in waiting areas or in a clinic.
Posted: Mar 17, 2017
Language: EN
Catchment: Ottawa-Carleton
Concise list of Ottawa area mental health resources for youth prepared by Youthnet, a program of the Children's Hospital of Eastern Ontario (CHEO).
Posted: Feb 22, 2015
Language: EN,FR
Catchment: Ottawa-Carleton
Longer list of Ottawa area mental health resources prepared by Youthnet, a progam of the Children's Hospital of Eastern Ontario (CHEO).
Posted: Feb 23, 2015
Language: EN
Catchment: Ottawa-Carleton
List of Ottawa community resources for transitional aged youth (age 16-24).
Posted: May 13, 2015
Language: EN
Champlainhealthline.ca
Catchment: Renfrew County
List of key child/youth mental health resources for primary health care providers.
Posted: Apr 1, 2015
Language: EN
Cornwall Community Hospital
Catchment: Stormont, Dundas, Glengarry and the City of Cornwall
If you feel frightened or unable to cope with a situation and you need help now, there are resources and numbers that you can use to get help.
Posted: Oct 1, 2019
Language: EN,FR
Catchment: Simcoe County
Community resource list for South Simcoe by the CMHA York Region Branch.
Posted: Apr 20, 2015
Language: EN
Catchment: Middlesex County
Pamphlet of financial resources and other supports.
Posted: Jul 3, 2012
Language: EN
Catchment: Sudbury District
List of child, youth and family mental health resources for Subdury area prepared by the Ontario Centre of Excellence for Child and Youth Mental Health as part of the Mental Health Literacy Project in 2011.
Posted: Feb 24, 2011
Language: EN
Catchment: Sudbury District
Comprehensive list of mental health resources for Sudbury/Manitoulin from the Canadian Mental Health Association (CMHA) in Sudbury/Manitoulin.
Posted: Mar 28, 2012
Language: EN
Elgin St. Thomas Public Health
Catchment: Elgin County
Directory of various programs/services of interest to children, youth and families in Elgin County.
Posted: Feb 5, 2015
Language: EN
Catchment: Halton Regional Municipality
This resource guide is intended to help families, caregivers, and members of the community in navigating and understanding the child and youth mental health system.
Posted: Sep 18, 2013
Language: EN
Peel Service Collaborative
Catchment: Peel Regional Municipality
Guide to mental health services in the Peel region.
Posted: Nov 9, 2015
Language: EN
Catchment: Waterloo Regional Municipality
Posted: Jun 12, 2012
Language: EN
Catchment: Waterloo Regional Municipality
Posted: Jul 11, 2012
Language: EN
Catchment: Waterloo Regional Municipality
Local resource book for those living, working or supporting someone with a disability.
Posted: Aug 29, 2012
Language: EN
Catchment: Haliburton County
List of child/youth mental health resources prepared by the Ontario Centre of Excellence for the Mental Health Literacy Project in March 2011.
Posted: Mar 4, 2011
Language: EN
Catchment: Niagara Regional Municipality
Posted: Jan 28, 2011
Language: EN
Catchment: Niagara Regional Municipality
Provided by TAMI Niagara and the Canadian Mental Health Association (CMHA).
Posted: Feb 26, 2011
Language: EN
Catchment: Niagara Regional Municipality
List of child/youth mental health resources in Niagara area, prepared by the Ontario Centre of Excellence for Child and Youth Mental Health, as part of the Mental Health Literacy Project in Mar 2011.
Posted: Mar 4, 2011
Language: EN
Catchment: Niagara Regional Municipality
Information about suicide for individuals living in the Niagara area, including information about the Crisis Outreach and Support Team (COAST), 1-800-263-4944.
Posted: Sep 11, 2012
Language: EN
Catchment: Hastings County
List of child/youth mental health resources prepared by the Ontario Centre of Excellence as part of the Mental Health Literacy initiative in March 2011.
Posted: Mar 4, 2011
Language: EN
Catchment: Ontario
List of aboriginal mental health services in Ontario created by the Ontario Aboriginal Health Advocacy Initiative (OAHAI).
Posted: Sep 16, 2015
Language: EN
Children's Mental Health Ontario (CMHO)
Catchment: Ontario
CMHO has list of child/youth mental health services for communities throughout Ontario.
Posted: Sep 1, 2020
Language: EN
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