Web Policy

These are the official web pages of eMentalHealth.ca. If you do not agree to be bound by the following terms of use, you must immediately discontinue any use of this Site and can click here to be redirected.

Introduction

Thank you for visiting eMentalHealth.ca. By using the eMentalHealth.ca website (the “Website”), you agree to be bound by these Terms and Conditions and the additional policies which are displayed here.

About eMentalHealth.ca

eMentalHealth.ca is a comprehensive mental health website serving various geographic locations throughout Canada. We provide online anonymous, confidential information, 24 hours a day, 365 days a year. Our goal is to improve the mental health of individuals and communities by making it easy for them to connect to mental health information and resources.

By focusing only on mental health, we provide specialized information that complements the information provided by other, more general resources.

Access

Access to eMentalHealth.ca and its resources is free to all.

Privacy

The eMentalHealth.ca Privacy Policy is a part of these Terms and Conditions and is hereby incorporated into this document by reference.

Third-Party Websites and Links

eMentalHealth.ca provides links to mental health services located in various communities with the goal of helping families and professionals find the resources they need to resolve mental health issues. Our provision of links on the Website does not constitute endorsement, sponsorship, or recommendation of the information or services found on any of these third-party websites. eMentalHealth.ca makes no guarantees as to the accuracy or quality of the information found on third-party websites. Should you choose to rely on any information located on these third-party websites, you do so at your own risk.

Changes to Terms and Conditions

eMentalHealth.ca may, from time to time, make additions or alterations to these Terms and Conditions. These changes will be displayed here and will be effective once posted. We ask that you check these Terms and Conditions regularly.

Liability of eMentalHealth.ca

EMENTALHEALTH.CA DISCLAIMS ALL WARRANTIES, EITHER EXPRESS, IMPLIED, OR OTHERWISE. YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. IN NO EVENT SHALL EMENTALHEALTH BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, INCIDENTAL AND CONSEQUENTIAL DAMAGES, PERSONAL INJURY/WRONGFUL DEATH, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OR INABILITY TO USE THE WEBSITE OR THE CONTENTS, INFORMATION OR SERVICES AVAILABLE ON OR THROUGH THE WEBSITE.

eMentalHealth makes no guarantee that the Website will be free of viruses, spyware, or other destructive material and is not liable for any damage to any hardware or software device or for any inconvenience or difficulty caused by the use of this website.

Your sole remedy against eMentalHealth.ca for dissatisfaction with the Website or any content thereon is to stop using the Website.

General

These Terms and Conditions represent a complete agreement between you and eMentalHealth.ca in respect of your use of this website and its content.

If any provision of these Terms and Conditions is held to be unenforceable for any reason, that provision shall be redrafted, and this will not affect any other terms and conditions, which shall remain in full force and effect.

These Terms and Conditions shall be governed by the laws of Ontario. Any action arising from the use of the Website shall be brought in the jurisdiction of Ottawa, Ontario, Canada.

Stock Photo Images

Images used on this website are licensed from Adobe.com (https://stock.adobe.com).

Special Thanks to the Canadian Internet Policy and Public Interest Clinic (CIPPIC)

This document was prepared for eMentalHealth.ca by the Canadian Internet Policy and Public Internet Clinic (CIPPIC) at the University of Ottawa.

Health On the Net Foundation (HON) Code of Conduct

We are pleased to abide by the HON (Health On the Net Foundation) Code of Conduct, whose principles are summarized here:

1. Authoritative: The content developers of this site are affiliated with government-funded, non-commercial entities.

Our eMentalHealth.ca website is an initiative of the Children's Hospital of Eastern Ontario (CHEO).

Our CHEO team (alphabetically listed) includes the following:

• Michael Cheng, eMentalHealth.ca, Co-Founder
• Corrine Langill, Mental Health Literacy, Manager, CHEO 
• Kathi Pajer, Head, Department of Psychiatry, CHEO 
• Margaret Sampson, Head, Library Services, CHEO 

Our eMentalHealth.ca/PrimaryCare website is an initiative of the University of Ottawa Brain and Mind Research Institute. 

Our eMentalHealth.ca/PrimaryCare team (alphabetically listed) includes: 

• Dr. Michael Cheng, Psychiatrist, University of Ottawa
• Dr. Simon Hatcher, Psychiatrist, University of Ottawa
• Dr. Alireza Jalali, eLearning Director, University of Ottawa
• Dr. Mireille St-Jean, Family Physician, University of Ottawa
• Valerie Testa, Research Manager, University of Ottawa  

Information about mental health resources on this site is regularly reviewed by administrators who determine content to be published on the site based on a set of criteria listed here.

Mental health information sheets are developed in partnership with various organizations, including the Mental Health Information Committee at the Children’s Hospital of Eastern Ontario (CHEO), members of the Department of Psychiatry at the Royal Ottawa Mental Health Centre, and the Ottawa Hospital. 

All mental health information sheets are reviewed by an editorial board that includes interdisciplinary input (e.g. psychiatry, psychology, child/youth care, social work, occupational therapy, pharmacy) and patient/family input. 

2. Complementarity: Information on this website should support, and not replace, the relationship that exists between a patient/website visitor and his/her health professional (e.g. physician). 

3. Privacy: Privacy and confidentiality of personal data is respected, as per our Privacy Policy.

4. Attribution: Where appropriate, information contained on this site will be supported by clear references to source data and, where possible, have specific HTML links to that data. The date when a clinical page was last modified will be clearly displayed (e.g. at the bottom of the page).

5. Justifiability: We do not make specific claims relating to benefits or performance.

6. Transparency: The designers of this Website seek to provide information in the clearest possible manner and we provide contact information for visitors that seek further information about our website. Visitors are able to contact us via our Contact Form.

7. Financial disclosure: 

Past funders have included: 

• For eMentalHealth.ca
  • City of Ottawa
  • Community Foundation of Ottawa 
  • The Ontario Centre of Excellence for Child and Youth Mental Health (2008-2013).
     
• For eMentalhealth.ca/PrimaryCare
  •  Daniel Glazier Award from the College of Family Physicians of Canada (CFPC)

Current funding consists of the following: 

• In kind support from the Children's Hospital of Eastern Ontario 
• Research grants from the CHEO Psychiatry Associates, a group of child psychiatrists at the Children's Hospital of Eastern Ontario.
• For eMentalHealth.ca/PrimaryCare website
  • University of Ottawa Brain and Mind Institute (uOttawa BMRI) (2015 - Present)
  • Lundbeck Canada, through an unrestricted educational grant. 

Potential for conflict from Interest 

• Lundbeck is a Danish international pharmaceutical company which develops and markets drugs for the treatment of disorders of the central nervous system. Its psychiatric medications include Abilify (aripiprazole), Trintellix (vortioxetine), and Celexa (citalopram). 
• In order to mitigate the potential of conflict of interest, all content on eMentalHealth.ca is developed without any influence from Lundbeck. 
• Specifically
  • Lundbeck provides funds via a third party, i.e. uOttawa Brain and Mind Research Institute, and not directly to  eMentalHealth.ca. 
  • Lundbeck does not have contact with content developers on the team, nor do content developers on the team have contact with Lundbeck. Content development is largely provided in kind by mental health professionals, who do not receive any payment for their services from eMentalHealth.ca nor Lundbeck.
  • Content is developed through a multidisciplinary content team (which includes non-physicians such as psychologists, social workers, child/youth care workers), none of whom have any relationship to Lundbeck, which further mitigates any potential influence.  

8. Advertising policy: We do not have advertising on our Website.

View our eMentalHealth.ca listing on the HON Code website