Crisis and Emergency
Refers to all programs that provide immediate assistance for people who are currently experiencing severe emotional distress; for any situation that is life-threatening, or poses harm to someone; or unable to cope with a problem that demands immediate attention. Crisis services help deal with the immediate crisis, and restore people back to their original (higher) level of function so that they can identify and deal with their problems.
1. Pandemic (e.g. COVID/Coronavirus), Disasters and Related Emergencies
Pandemics, disasters (e.g. hurricanes, flooding, earthquakes) and related emergencies cause incredible mental health stress.
This section lists MENTAL HEALTH organizations and services which have special services for times of pandemics, disasters and related emergencies.
This is NOT a comprehensive listing of all the other types of organizations and services that might be found elsewhere during a disaster, e.g. Red Cross, WHO, etc., but is more focused on mental health services.
Publicly Funded / Free Services
Centre for Innovation in Peer Support (Centre) supports are now being offered in a virtual setting in direct response to physical distancing measures ...
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
Our offices are currently closed to the public. Please see our website for details. 165 Cross Ave, Oakville, ON, L6J 0A9 Map
905-845-9212 x390
Area Served: Halton Regional Municipality
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16 years and up
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Thrive Counselling provides a wide range of services and supports for individual, couple and family issues. Thrive is also an EAP provider as part of FSEAP, ...
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
Thrive is offering virtual services to ensure health and safety during COVID -19 465 Morden Road, Oakville, ON, L6K 3W6 Map
905-845-3811
Area Served: Halton Regional Municipality
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All ages
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A holistic approach in treating women for substance misuse through evidence-based practices. We are women-centered in everything we do.
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
Virtual addiction services, Virtual webinars,Virtual day treatment, intensive virtual addiction treatment services. 5305 Adstoll Ave., Windsor, ON, N8T 1G9
519-252-2711
Area Served: Ontario
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16 years and up
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ParaMed brings the comfort and support you need at home with the right customized plan to preserve your loved ones independence and safety to help them live better.
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
Our Incident Management System team continues to meet daily to direct a strategic response to manage the threat of COVID-19 and our team of infection prevention experts has been instrumental in limiting the number and extent of outbreaks in Extendicare homes. 3000 Steeles Avenue East, Markham, ON, L3R 4T9 Map
1-800-465-5054
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All ages
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A online directory of qualified therapists in who offer Reduced Rate and Sliding Scale services in Canada. Serving Vancouver, Calgary, Edmonton, Toronto, Montreal, Ottawa, Winnipeg, and beyond.
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
Counsellors and Therapists are available if you are looking for some support with feelings of isolation, loss, strained relationships, work challenges, addictions, or anything else. Please reach out if you need someone to talk to. ON, Canada
Area Served: Canada
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All ages
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We provide services to help clients who suffer from mental health and/or addiction issues
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
We offer free first session, 30% discount and virtual sessions and free virtual workshops 1396 Don Mills Rd., Toronto, ON, M3B 3N1 Map
647-832-0022
Area Served: Canada
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All ages
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Private Practice Professionals and Commercial Businesses
186 Hinchey Avenue, Ottawa, ON, K1Y 1L7
613-862-8751
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5 - 16 years
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2525 Old Bronte Rd., West Oak Medical Clinic, Burlington, ON, L6M 4J2 Map
647-298-8411
Area Served: Halton Regional Municipality
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16 years and up
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232A Guelph St., Georgetown, ON, L7G 4B1 Map
905-877-4777
Area Served: Halton Regional Municipality
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5 - 80 years
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44 Main Street East, Milton, ON, L9T 3N1 Map
289-851-2771
Area Served: Halton Regional Municipality
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All ages
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Madeleine Pryce Psychotherapy
460 Brant Street, Burlington, ON, L7R 4B6 Map
519-400-6241
Area Served: Halton Regional Municipality
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All ages
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300 North Service Road West, Oakville, ON, L6M 2R9 Map
905-208-6463
Area Served: Halton Regional Municipality
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12 years and up
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2. Child Welfare including Children's Aid Society (CAS)
The child welfare / child protection system is a group of services that promote the well-being of children by protecting children from abuse or neglect, ensuring they are safe, and strengthening families so that they can successfully care for their children.
Publicly Funded / Free Services
The Ontario Association of Children's Aid Societies (OACAS) is a membership organization that represents 53 children's aid societies in Ontario, and is ...
75 Front Street East 2nd Floor, Toronto, ON, M5E 1V9 Map
416-987-7725
Area Served: Ontario
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All ages
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If you are a child or youth with a concern about your experiences with a service provider or feel that your rights may have been violated, or you need ...
250 Davisville Avenue, Toronto, ON, M7A 1G2 Map
416-325-5669
Area Served: Ontario
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Up to 21 years
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Committed to public safety, delivering proactive and innovative policing in partnership with our communities.
ON, Canada
1-888-310-1122 (Toll Free)
Area Served: Ontario
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All ages
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The Canadian Child Welfare Research Portal (CWRP) provides access to up-to-date research on Canadian child welfare programs and policies. The Portal is a ...
3506 University Street, Montreal, QC, H3A 2A7 Map
Area Served: Canada
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All ages
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Youth in Care Canada is a national, charitable organization driven by youth and alumni from child welfare authorities across Canada. YICC exists to voice the ...
223 Main Street, Ottawa, ON, K1S 1C4 Map
613-327-4317
Area Served: Canada
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All ages
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Private Practice Professionals and Commercial Businesses
Child and Family Pathways
2530 Northhampton Blvd, Burlington, ON, L7M 4B4 Map
905-741-3386
Areas Served: Halton Regional Municipality, Hamilton
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3 - 21 years
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3. Crisis Lines including Telephone, Online and Chat
Is someone in a crisis? Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community.
Publicly Funded / Free Services
We offer confidential, free telephone service for people of all ages and offer the following services:
* listen to problems and concerns
* help explore ...
Georgetown, ON, L7G 4T1 Map
905-877-0655
Area Served: Halton Regional Municipality
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All ages
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Provides support for people in crisis, and those struggling with loneliness and emotional stress. If you are feeling lonely, anxious or having thoughts of ...
ON, Canada
905-849-4541 x90568114889058771211 (Crisis Line)
Area Served: Halton Regional Municipality
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All ages
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Reach Out Centre for Kids is a child, youth, and family mental health centre. We provide a multi-disciplinary approach to the assessment and treatment of ...
471 Pearl Street, Burlington, ON, L7R 4M4 Map
905-634-2347
Area Served: Halton Regional Municipality
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Up to 18 years
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This program provides immediate outreach for children 0 to 18 years of age, their caregivers, and community members. The Crisis Response telephone number will ...
ON, Canada
905-878-9785 (Crisis Line)
Area Served: Halton Regional Municipality
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Up to 18 years
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SAVIS is a non-profit agency that provides emotional support to survivors of sexual violence. We offer one-on-one counselling services for women and men ...
1515 Rebecca St., Oakville, ON, L6L 5G8 Map
905-825-3622
Area Served: Halton Regional Municipality
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16 years and up
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St. Joseph's Healthcare Hamilton (COAST Program) of Halton serves residents of Halton 16 years of age and older, who have mental health issues and are in ...
Halton Region, ON Map
1-877-825-9011
Area Served: Halton Regional Municipality
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16 years and up
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Free, anonymous, confidential 24-hr telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of ...
Toronto, ON, M5T 2W2 Map
416-863-0511
Area Served: Ontario
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All ages
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Ontario-wide information and referral for people experiencing mental health and/or addiction issues. Service is provided 24/7/365 by toll-free telephone, ...
ON, Canada
1-866-531-2600
Area Served: Ontario
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All ages
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Distress Centres Ontario (DCO) is a non-profit association of community-based distress centres in Ontario.
If you are in distress or crisis and need ...
700 Lawrence Avenue West, Toronto, ON, M6A 3B4 Map
416-486-2242
Area Served: Ontario
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All ages
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Provincial support line for francophones. For women affected by violence. 24/7/365. Offers a listening ear, information, safety planning, information and ...
Toronto, ON, M5G 2P6
1-877-336-2433
Area Served: Ontario
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16 years and up
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Good2Talk is a free, confidential and anonymous helpline providing professional counselling and information and referrals for mental health, addictions and ...
ON, Canada
1-866-925-5454
Area Served: Ontario
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16 - 30 years
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Métis Nation of Ontario (MNO) :
Métis Nations of Ontario (MNO) 24-hr Mental Health and Addictions Crisis Line
Métis Nation of Ontario (MNO) offers a 24-hour Mental Health and Addictions Crisis Line.
Are you looking for culturally specific Métis health and ...
66 Slater Suite, Ottawa, ON, K1P 5H1
Area Served: Ontario
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All ages
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The Ontario Poison Centre in Toronto has been serving the general public and healthcare professionals throughout Ontario since 1979. Although the Poison ...
555 University Avenue, Toronto, ON, M5G 1X8 Map
1-800-268-9017
Area Served: Ontario
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All ages
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Crisis Services Canada evolved out of the Canadian Distress Line Network – a national network of existing distress, crisis and suicide prevention line ...
439 University Ave., Toronto, ON, M5G 1Y8 Map
1-833-456-4566 (Crisis Line)
Area Served: Canada
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All ages
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If you are FEELING SAD or DISTRESSED and want to talk, support is a phone call away.
Service is available in Cree, Ojibway, Inuktitut, English and French. ...
ON, Canada
1-855-242-3310
Area Served: Canada
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All ages
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Kids Help Phone is Canada’s only bilingual phone and on-line counselling service for youth. It’s free, anonymous and confidential. Professional ...
439 University Avenue, Toronto, ON, M5G 1Y8 Map
416-586-5437
Area Served: Canada
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5 - 20 years
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Youthspace.ca offers emotional support and crisis intervention to youth in Canada under 30yrs. Our highly-trained volunteers are online every night (6 PM to ...
Victoria, BC Map
Area Served: Canada
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Up to 30 years
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Private Practice Professionals and Commercial Businesses
ON, Canada
Areas Served: Ontario, New Brunswick
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16 years and up
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4. Walk-In Counselling
Looking for an appointment the same day, or within a few days? Walk-in counselling clinics provide counseling services, without a need to book a long time in advance. They can be helpful for many issues such as family conflict, stress, grief, depression, anxiety, relationship issues, separation, divroce or abuse. Most of the time, no appointment is required, though some clinics may require you to call ahead the same day to book appointments for that day.
Publicly Funded / Free Services
Reach Out Centre for Kids is a child, youth, and family mental health centre. We provide a multi-disciplinary approach to the assessment and treatment of ...
471 Pearl Street, Burlington, ON, L7R 4M4 Map
905-634-2347
Area Served: Halton Regional Municipality
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Up to 18 years
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We provide services to help clients who suffer from mental health and/or addiction issues
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
We offer free first session, 30% discount and virtual sessions and free virtual workshops 1396 Don Mills Rd., Toronto, ON, M3B 3N1 Map
647-832-0022
Area Served: Canada
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All ages
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Private Practice Professionals and Commercial Businesses
Faiza Haroon
50 Sunny Meadow Blvd, Brampton, ON, L6R 0Y7 Map
905-497-3200
Areas Served: Peel Regional Municipality, Halton Regional Municipality
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18 years and up
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2525 Old Bronte Road, Oakville, ON, L6M 4J2 Map
647-992-0224
Area Served: Halton Regional Municipality
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All ages
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5. Hospital Emergency Department
Is there an emergency such as medical or mental health emergency? If less intense options (e.g. calling a crisis line) are not possible or haven't helped, then it may be helpful to visit the local hospital Emergency Department. Typical mental health emergencies include:
* thoughts of suicide to the point where the person requires emergency help to keep them from ending their life;
* manic episode or psychosis where a person is behaving in an irrational way with inability to function.
Publicly Funded / Free Services
Inpatient, outpatient and emergency mental health services for children, youth, adults and seniors. Provided through Oakville Trafalgar Memorial Hospital, ...
3001 Hospital Gate, Oakville, ON, L6M 0L8 Map
905-845-2571
Area Served: Halton Regional Municipality
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All ages
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Joseph Brant Memorial Hospital provides a wide range of inpatient, outpatient and outreach services, efficiently and in partnership with others. Our core ...
1230 North Shore Boulevard, Burlington, ON, L7S 1W7 Map
905-632-3730
Area Served: Halton Regional Municipality
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All ages
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6. Emergency Shelter and Housing
There are various shelters that people can use when they have no place to go.
Emergency shelters are places for people to live temporarily when they don't have a place to stay. Emergency shelters (such as women's shelters) are primarily meant for those fleeing an abusive relationship, sexual abuse or domestic violence. Some shelters limit their clientele by gender or age.
Homeless shelters are temporary places to stay, usually meant for homeless people. Usually located in downtown areas, they are similar to emergency shelters. The main difference is that homeless shelters are usually open to anyone, without regard to the reason for need. Some shelters limit their clientele by gender or age.
Publicly Funded / Free Services
The ministry funds many programs and services to help women and their children live free of domestic violence.
These programs and services are delivered ...
ON, Canada
Area Served: Ontario
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16 years and up
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7. Women's Shelters
Women's shelters are places where women (and their children) can go to stay, and are typically for women fleeing domestic violence from their partners or spouses. Women's shelters offer safe, temporary housing and usually other services to enable a return to independent living such as counselling and referrals to community resources.
Publicly Funded / Free Services
The ministry funds many programs and services to help women and their children live free of domestic violence.
These programs and services are delivered ...
ON, Canada
Area Served: Ontario
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16 years and up
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"We are a unified voice collaborating, educating and innovating for systemic change that ends violence against women making Canada a model for safety in ...
ON, Canada
613-680-5119
Area Served: Canada
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All ages
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